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walkies/docs/features/user-accounts.md

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Feature: User Accounts & Profiles

Source: VSMS Functional Requirements v1.1, Section 2


Roles

There are two account types: Admin and Volunteer. Multiple Admin accounts are supported. Admins are not assigned to volunteer shifts.

Trainee is not a separate account type — it is a permission flag on a Volunteer account that blocks open shift claiming. All other Volunteer behaviour is identical.

Operational Roles

Assigned by Admin. A volunteer may hold multiple simultaneously. Displayed on schedule and calendar views.

  • Behaviour Team
  • Dog Log Monitor
  • Dog Shelter Volunteer
  • Trainee (mirrors the Trainee permission flag)
  • Floater (covers open shifts; can also hold a recurring assigned shift)

Profile Data

Field Required Notes
Full name Yes Editable by volunteer
Email address Yes Used for login and notifications
Phone number No Stored for reference; not used for notifications in MVP
Operational role(s) Set/edited by Admin only
Notification preference Email only in MVP; email + SMS future
Internal Admin notes Admin-only; not visible to volunteer
Last login date Visible to Admin
Completed shift count System-tracked; used to inform Trainee promotion

Volunteers can edit: name and phone number only.


Requirements

FR ID Requirement Notes
FR-U01 Admin creates all accounts. No self-registration. Admin sets name, email, operational role(s), and Trainee flag at creation.
FR-U02 On account creation, the system sends an invite email with an activation link. Admin can resend if not yet activated.
FR-U03 Login uses invite-based flow. Google Auth (OAuth) preferred if feasible; email/password with invite activation is the fallback. No self-signup regardless of method. TBD: implementation team to decide.
FR-U04 Admin can deactivate a volunteer at any time. Volunteer is locked out immediately. Past shift records are preserved; name displays as Name (inactive) on past shifts. Deactivated accounts are hidden from active schedule and user list views.
FR-U05 Admin can promote a Trainee to full Volunteer (remove Trainee flag) at any time. Completed shift count is displayed on their profile to inform the decision. Conventional threshold is 2 shifts, but promotion is always a manual Admin action. Removing the flag immediately grants open shift claiming.
FR-U06 Admin can add, edit, and delete internal notes on any user profile. Notes are not visible to the volunteer.

Open Decisions

  • Authentication: Google Auth vs. email/password — implementation team to advise and recommend. (TBD)